General Manager Shaenfield
About The Position
Stretchlab, the Industry Leader in One-on-one Assisted Stretching, Is Seeking a Resilient, High-performance Sales Manager to Lead Membership Growth at One of Our San Antonio Locations. If You're Motivated by Metrics, Passionate About Helping People Move and Feel Better, and Have the Drive to Lead from the Front—This Role Is for You. Stretchlab Offers Customized, One-on-one Assisted Stretching Designed to Improve Mobility, Reduce Pain, and Prevent Injury. with a Team of Highly Trained Flexologists and a Rapidly Growing Member Base, Stretchlab Is Redefining the Way People Take Care of Their Bodies. Each Stretchlab Studio Is Driven by a Singular, Measurable Objective: Grow the Membership Base Through Increased New Member Units (Nmu) and Reduced Attrition. As Sales Manager, This Is Your North Star. You Will Be Directly Responsible for Expanding Our Member Community While Ensuring Existing Members Remain Engaged, Satisfied, and Supported.
Requirements
- Proven Sales Experience: You Have a Strong Track Record in Driving Membership or Service-based Sales, Ideally in Fitness, Wellness, or Boutique Studio Settings.
- Resilient & Driven: You’re Motivated by Results, Comfortable with Rejection, and Always Looking for the Next Opportunity to Grow the Business.
- Sales Leadership: You Bring Confidence and Strategy to Every Interaction and Know How to Guide Others Toward Successful Outcomes.
- Passion for Wellness: You Believe in What We Do and Know How to Communicate the Value of Long-term Wellness Programs.
- Ownership Mentality: You Treat the Studio like Your Own—Tracking Metrics, Reporting Performance, and Executing Against Goals.
Nice To Haves
- Degree in Exercise Science, Kinesiology, or Related Field, or Certification in Fitness/Wellness.
- Experience Using Crm Systems, Microsoft Office, Google Suite, and Canva.
- Previous Leadership or Team Training Experience in a Boutique Fitness or Wellness Setting.
Responsibilities
- Drive Membership Sales: Conduct In-studio Consultations and Deliver Compelling Presentations That Convert Prospects into Paying Members.
- Maximize Nmu: Execute Daily Outreach Efforts, Lead Generation Strategies, and Event Participation to Bring in a Steady Pipeline of Qualified Leads.
- Minimize Attrition: Build Lasting Relationships with Members, Oversee Care Call Systems, and Collaborate with Flexologists to Ensure Program Satisfaction and Retention.
- Own the Sales Process: Use Crm Software to Manage Leads, Follow up, and Close Consistently. Build Urgency, Handle Objections, and Inspire Commitment.
- Lead by Example: Model Excellence in Customer Service, Coach Teammates on Sales Best Practices, and Ensure the Studio Runs Smoothly in Alignment with Sales Goals.
- Be Present in the Community: Actively Develop Local Partnerships, Attend Wellness Events, and Represent Stretchlab As the Go-to Mobility Solution in San Antonio.
Benefits
- Competitive Hourly + Commission-based Pay
- Monthly Bonus Opportunities Tied to Studio Performance (Nmu, Attrition, Wig Metrics)
- Paid Time off
- Opportunities for Rapid Career Advancement Within a Growing Brand
- A Supportive and Accountable Team Culture Committed to Growth—for Both Members and Employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
