Sales Associate (Program Advisor)- Shaenfield

StretchLab San Antonio•San Antonio, TX

1d•Onsite

About The Position

StretchLab is the industry leader in one-on-one assisted stretching. Our mission is to help people move better, feel better, and live better through a structured, results-driven approach to mobility. At StretchLab San Antonio, we don’t sell sessions—we deliver personalized programs designed to create long-term results. Our team operates with a high-performance mindset built on accountability, consistency, and ownership. We are hiring Sales Associates (Program Advisors) who are driven to grow our membership base, execute a proven sales process, and deliver a world-class client experience. This is a sales-focused role, not a front desk position. You will be responsible for following up with leads, booking first visit assessments, supporting the in-studio experience, and closing clients into personalized stretch programs. You will report directly to the Studio General Manager and play a key role in achieving studio revenue and membership goals.

Requirements

Strong sales, communication, and interpersonal skills
Confidence in presenting and closing
Ability to multitask and stay organized in a fast-paced environment
Basic computer and CRM proficiency
Flexible schedule (full-time or part-time)
Must be available for evenings and weekends
Availability may vary based on studio and event needs

Nice To Haves

Sales experience (fitness, wellness, retail, or service industry)
Experience with CRM systems (ClubReady, Club OS, etc.)
Interest in fitness, health, or mobility

Responsibilities

Drive Sales & Revenue Growth: Execute the full sales cycle: lead follow-up → appointment booking → in-studio support → closing. Recommend the right program based on client goals (not just a one-time service). Achieve monthly targets for: Appointments booked, Shows, New Membership Units (NMUs), Starter Packs. Maintain a 50%+ close rate on qualified prospects.
Generate Leads & Build Community: Perform daily outreach to new and existing leads (calls, texts, emails). Meet and exceed activity expectations: 50+ prospect contacts per day. Weekly text and email campaigns. Consistent social media engagement. Help drive organic leads through referrals, events, and partnerships. Participate in and support local marketing events and pop-ups.
Deliver an Exceptional Client Experience: Ensure every client interaction is professional, welcoming, and educational. Reinforce the value of consistency, progression, and long-term results. Build relationships that drive retention and referrals.
Support Studio Operations: Use ClubReady (CRM) to manage leads, appointments, and sales tracking. Maintain accurate records and follow-ups. Support studio cleanliness and organization. Participate in team trainings and performance coaching.