Sales Associate / Product Knowledge Specialist

Classic Nissan - Sanford•Sanford, NC

1d•Onsite

About The Position

As a Sales Associate / Product Knowledge Specialist at Classic Nissan in Sanford, North Carolina, you will be responsible for providing exceptional customer service and meeting sales goals for our dealership. You will be the first point of contact for customers, assisting them throughout the entire sales process – from initial contact to vehicle delivery. This role also requires in-depth knowledge of our products and services in order to effectively communicate and educate customers on their options.

Requirements

High school diploma or equivalent
Minimum of 1 year in a sales or customer service role, preferably in the automotive industry
Excellent communication and interpersonal skills
Strong negotiation and closing skills
Ability to learn and retain product knowledge
Proficiency in Microsoft Office and CRM software
Valid driver's license with clean driving record, clean background check and must pass drug screening test
Must be able to work flexible hours, including weekends

Responsibilities

Greet and engage customers in a friendly, professional manner
Conduct needs analysis to determine customer's vehicle preferences and budget
Utilize product knowledge to educate customers on vehicle features and benefits
Demonstrate vehicle functionality and assist with test drives
Follow-up with customers to answer questions and address concerns
Negotiate and close sales contracts with customers
Stay up-to-date on new products and features, as well as automotive industry trends
Achieve individual and team sales goals
Maintain a high level of customer satisfaction ratings