Knowledge Management Specialist
Lynker Corporation•Silver Spring, MD
•$70,000 - $95,000
About The Position
Lynker Corporation is seeking an experienced Knowledge Management Specialist to join their team. This role is crucial for enhancing organizational knowledge, collaboration, and information accessibility within NOAA's Office of Response and Restoration (OR&R). The specialist will work across multiple divisions to support enterprise information management, organizational modernization, and the development of sustainable knowledge-sharing practices to improve operational continuity and effectiveness.
Requirements
- Bachelor's degree in Information Science, Business Administration, Organizational Development, Communications, Public Administration, Library Science, or a related field.
- Five (5) to seven (7) years of professional experience in knowledge management, organizational operations, program coordination, enterprise collaboration systems, records management, or a related field.
- Strong organizational, analytical, project coordination, and stakeholder communication skills.
- Demonstrated ability to manage multiple concurrent projects, prioritize competing deadlines, and work effectively across organizational teams.
- Ability to evaluate organizational workflows, communication processes, and information-sharing practices to identify opportunities for increased efficiency and continuous improvement.
Nice To Haves
- Experience supporting organizational change management, user adoption initiatives, or enterprise system implementations.
- Experience with Google Workspace applications, Shared Drives, cloud-based collaboration platforms, and digital information management practices.
- Experience developing or maintaining standard operating procedures (SOPs), continuity documentation, organizational knowledge repositories, intranet content, or other knowledge-sharing resources.
- Familiarity working collaboratively with IT personnel to support enterprise collaboration environments and information management initiatives.
- Experience with web-based content management systems or internal collaboration platforms.
Responsibilities
- Coordinate OR&R's transition from multiple file storage systems to a centralized Google Drive platform in collaboration with OR&R divisions and IT personnel.
- Assist with the development and implementation of standardized Google Drive folder structures, file organization practices, naming conventions, permissions management, and information accessibility standards.
- Coordinate with division teams to assess existing file storage practices, operational needs, and information-sharing requirements to support migration planning and implementation.
- Support the development of project timelines, migration priorities, communication plans, and workflow processes associated with the Google Drive transition initiative.
- Track migration progress, document organizational requirements, identify process improvements, and assist with resolving information management issues throughout implementation.
- Support the development and maintenance of standardized organizational workflows, knowledge-sharing practices, and internal communication systems that improve information accessibility and operational efficiency.
- Coordinate the organization and maintenance of shared information resources, including Google Drive environments, intranet content, standard operating procedure (SOP) repositories, continuity binders, and other operational documentation systems.
- Assist with mapping organizational communication flows, information pathways, and operational processes to strengthen continuity of operations and institutional knowledge retention.
- Support onboarding, training, and user adoption efforts related to Google Drive, organizational file management practices, and enterprise collaboration tools.
- Collaborate with leadership, program staff, operational teams, and IT personnel to implement information management initiatives, organizational modernization efforts, and operational readiness activities.
- Foster collaboration across organizational teams by promoting consistent information management practices and knowledge-sharing processes.
Benefits
- Comprehensive healthcare for the employee at no monthly cost
- Healthcare benefit covers medical, prescription drug, dental, and vision
- Personal Time Off (PTO) Policy plus paid holidays
- Highly competitive compensation plan regularly calibrated against industry and location benchmarks
- 401(k) retirement plan with company-matching
- Employee Stock Ownership Plan (ESOP)
- Flexible spending accounts
- Employee assistance program (EAP)
- Short- and long-term disability insurance
- Life and accident insurance
- Tuition assistance/Training/Workforce improvement reimbursement per year
- Spot bonuses for exceptional performance
- Annual Employee Recognition Awards with bonuses
- Employee Referral Program
- Free centralized, self-directed Learning Management System to learn at your own pace
- Personalized career growth plans for every employee
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
