Knowledge Management Specialist

Na Ali'i Consulting & Sales, LLC. • Arlington, VA

2h • $95,000 - $115,000 • Onsite

About The Position

Nakupuna Consulting is seeking a Knowledge Management Specialist to join a team of talented consultants providing professional services to a Joint Staff client. This role involves managing daily Front Office activities, maintaining a professional work environment, and supporting senior leadership within a publicly visible DoD organization.

Requirements

• B.A./B.S. Degree is required, or seven (7) years of executive assistance experience supporting senior level defense officials.
• Proficient mid-level skills in Microsoft Office products (Word, Excel, Outlook, and PowerPoint), Adobe, and use of office equipment is required.
• Excellent oral and written communication skills geared towards executives.
• Demonstrated ability to write clear, concise, and articulate correspondence with a focus on quality control and attention to detail.
• Strong interpersonal and customer service skills that foster teamwork and create positive relationships with staff and principals.
• Working knowledge of coordination requirements for the successful preparation and approval of reports, briefings, memoranda, and presentations.
• Ability to prioritize, multi-task, plan, problem solve and adapt in a fast-paced and strategic environment under minimal supervision.
• Must be a U.S. citizen.
• Ability to perform repetitive motions with the hands, wrists, and fingers.
• Ability to engage in and follow audible communications in emergency situations.
• Ability to sit for prolonged periods at a desk and working on a computer.

Nice To Haves

• 7+ years of experience supporting Government or Military executives is strongly desired.
• Familiarity with DoD 5110.4-M, “Manual for Written Material” is desired.

Responsibilities

• Manage daily Front Office activities and maintain a professional work environment by knowing and following Senior Executive Service (SES) protocols.
• Plan and schedule meetings, receive visitors, and interact with the public through a customer-service, detail-focused, adaptive, and proactive approach in a fast-paced and publicly visible DoD organization.
• Independently and proactively transmit information, obtain and assemble data, prepare and review presentations, communicate inside and outside of the directorate, and deconflict calendar and event scheduling.
• Integrate support activities to ensure leadership is prepared for meetings and engagements on a routine basis and in a timely manner.
• Process incoming requests and communications requirements to appropriately triage, address, and record internal and external correspondence.
• Directly manage, maintain, and synchronize complex calendars and schedules of executive personnel.
• Proactively manage executive calendars with attention to accuracy, detail, and allocation of time to promote productivity.
• Recognize the need to resolve conflicts, orchestrate change, and reprioritize as appropriate.
• Author, review, and edit drafts of notes, internal memoranda, and official correspondence.
• Track and maintain visibility on taskers and open actions based on inputs and guidance from senior staff in the office.
• Answer and maintain telephonic communications, to include taking messages and referring calls to the appropriate individual or office within the organization.
• Interface with the public and guests visiting the organization.
• Greet and escort high-level officials.
• Ensure Front Office is presentable for senior defense officials.
• Remedy facility concerns and maintains adequate stockage of office supplies.
• Support the office’s security administration through facilitating security clearances and visit requests for personnel and visitors.
• Maintain electronic copies, and paper copies as directed by the Government, of all office documents such as letters, memoranda, reports, and briefings.
• Assist government personnel with official travel and logistical arrangements to accomplish mission requirements using the Defense Travel System (DTS) in compliance with the Joint Travel Regulations (JTR).
• Process incoming correspondence, including email and facsimile, to route communication to the appropriate individual in the office for response and action.

Benefits

• The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior