Sales Associate, Museum Store

Houston Museum of Natural Science • Houston, TX

17h • Onsite

About The Position

The Houston Museum of Natural Science's Museum Store is looking for friendly and enthusiastic individuals with a passion for customer service to join our team. We are seeking a Sales Associate who can take ownership of our brand and the diverse range of interesting and educational products. Sales Associates generate vital revenue for the museum which is a nonprofit educational organization. Museum staff take pride in offering exceptional customer service to our guests to build life-long and repeat customers. Individuals who excel in this role have the opportunity for internal promotions and a strong career path at the museum. Successful candidates will be curious, engaging, team-oriented and guest-focused.

Requirements

• At least 16 years of age.
• Cash handling experience is a plus.
• Bilingual a plus (Spanish/English).
• Strong interpersonal and communication skills in order to speak to visitors and colleagues.
• Able to adjust to changing the workflow from a slow to a fast-paced working environment.
• Alert and able to respond quickly in an emergency.
• Excellent customer service skills.
• Proven track record of reliable punctuality and attendance.
• Interest in science and history.
• Knowledge of gems, minerals and fossils is a plus.
• Relevant volunteer or work experience is preferred.

Responsibilities

• Assist guests in purchase of store merchandise, museum memberships and parking.
• Operate point-of-sale operating system for guest purchases.
• Facilitate transactions for cash and credit card payments.
• Understand and communicate the difference in museum membership levels and benefits to guests.
• Maintain knowledge of existing and new merchandise, including high-end specialty items such as fossils, gems and minerals.
• Promote merchandise and interact with guests by greeting customers, answering questions and providing product information.
• Maintain store displays and stock areas.
• Create a welcoming, safe and fun environment for our guests through outstanding service and guest assistance.
• Arrive to work on time.
• Other duties as assigned.
• Comply with the museum’s health and safety protocols.

Benefits

• Free individual-level HMNS Membership.
• Free access to Museum exhibits, Cockrell Butterfly Center, Burke Baker Planetarium, Giant Screen Theater and satellite facilities.
• Discounted programming including museum summer camp.
• Free staff parking.
• Flexible scheduling.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed