Sales Associate/Material Handler

The Salvation Army•Santa Ana, CA
•Onsite

About The Position

The Sales Associate/Material Handler works on The Salvation Army Adult Rehabilitation Center retail team at the Santa Ana Store, helping support the Adult Rehabilitation Program. The role promotes a positive shopping and donor experience through customer service, teamwork, and problem-solving. Responsibilities include serving customers and donors, merchandising and maintaining the store, processing sales, receiving inventory, inspecting products, and handling donated materials. Schedules are set by management to ensure store coverage; part-time associates may work evenings, weekends, and holidays. Pay is $16.90 per hour.

Requirements

  • High school graduate or equivalent.
  • Ability to accurately handle POS/cash register operations and cash transactions.
  • Must pass a background check, including criminal history and sex offender registry checks.
  • Ability to communicate effectively with management, fellow store employees, customers, and donors.
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
  • Ability to grasp, push, and pull objects including carts, racks, fixtures, furniture dollies, platform trucks, and hand trucks.
  • Ability to lift up to 50 lbs.
  • Ability to perform repetitive-motion tasks.
  • Must be able to perform duties with or without reasonable accommodation.
  • Must be flexible to support adequate store coverage; part-time associates may be scheduled for evenings, weekends, and holidays.

Responsibilities

  • Greet customers and donors genuinely and provide prompt, courteous assistance to meet their needs.
  • Stock priced items so they are ready for merchandising on the sales floor.
  • Maintain the store and donation area in a clean, neat, and organized condition.
  • Perform cleaning duties as assigned by management.
  • Follow TSA POS and cash register policies and procedures.
  • Maintain safety and compliance standards.
  • Attend required monthly store meetings.
  • Receive, unload, and stock incoming inventory accurately and efficiently.
  • Inspect products for defects and damage as part of quality assurance.
  • Assist donors courteously with removing donated items from their vehicles and provide receipts.
  • Separate and sort donated materials into the proper containers and stack materials as instructed by management.
  • Perform other written or verbal duties assigned by management.

Benefits

  • Opportunity for career growth.
  • Paid time off.
  • Employee store discounts.
  • Discounts on amusement parks, museums, services, and more.
  • AFLAC insurance.
  • Employee Assistance Program (EAP).
  • Employee referral bonuses.
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