Sales Associate Key; Haven Well Within; Roosevelt Field, Garden City

KnitWell Group•Garden City, NY

1d•Onsite

About The Position

Haven Well Within, launched by Talbots in October 2020, offers a curated collection of products intended to support women’s wellbeing at home. The Sales Associate Key provides exceptional customer service, promotes products, builds brand and customer relationships, and supports store business and operational excellence. The role may lead or supervise others on occasion and may open or close the store. This is a regular part-time position at the Roosevelt Field store in Garden City, New York, with an hourly pay range of $17.50–$21.90.

Requirements

Demonstrated ability to create a selling culture aligned with customer needs.
Customer-centric approach and understanding of exceptional customer experiences.
Ability to build and cultivate relationships.
Ambition and passion for achieving individual and team goals.
Passion for selling and ability to maximize store traffic through organized, thoughtful approaches.
Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, stretch, and lift, carry, and move at least 40 pounds.
Technological aptitude to use POS, computer, iPad, and handheld systems.
Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Take an active role in assisting the management team to build store business.
Serve multiple customers, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Support operational excellence, including managing inventory, filling orders, recalls, recovery, replenishment, and re-ticketing according to policies and procedures.
Plan and prioritize tasks and responsibilities to meet customer and business needs.
Lead or supervise others on occasion and open and/or close the store.
Seek to understand customer needs and wants through intentional conversation.