Sales Associate Key, Arbor Lakes Maple Grove

KnitWell Group•Maple Grove, MN
•Onsite

About The Position

Talbots is hiring a Sales Associate Key for its Arbor Lakes store in Maple Grove, Minnesota. The role provides customer service and fashion expertise to create meaningful shopping experiences, build customer relationships, and promote Talbots products. The associate supports store business and operational excellence, achieves sales and service metrics, and may lead or supervise others on occasion, including opening or closing the store. This is a regular part-time position.

Requirements

  • Excellent verbal communication skills and a high level of integrity.
  • Ability to work cooperatively in a diverse work environment.
  • Comfort with climbing ladders, moving regularly, and standing for extended periods.
  • Ability to bend, reach, and stretch for products and lift, carry, and move at least 40 pounds.
  • Technological aptitude to use POS, computer, iPad, and handheld systems.
  • Flexible availability based on business needs, including evenings, weekends, and holidays.
  • Customer-centric approach and ability to create exceptional customer experiences.
  • Ability to build relationships, pursue individual and team goals, and work effectively in a team environment.
  • Passion for selling and ability to identify thoughtful ways to make the most of store traffic.

Responsibilities

  • Provide exceptional customer service that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Serve multiple customers, multitask, and handle projects simultaneously.
  • Stay informed about fashion trends and new arrivals, including product fit, color, and style.
  • Use product knowledge and fashion expertise to create outfits and recommend items suited to customer needs.
  • Develop and maintain positive working relationships that support a productive work environment.
  • Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
  • Achieve sales and service metrics, including Talbots Classic Awards.
  • Participate in learning opportunities and respond to direction, coaching, and feedback to improve individual performance.
  • Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
  • Plan and prioritize tasks to meet customer and business needs.
  • Lead or supervise others on occasion and open or close the store.
  • Understand customer needs and wants through intentional conversation.

Benefits

  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth opportunities and tools for career development.
  • Incentive opportunities.
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