About The Position

Zales is hiring seasonal, part-time, and full-time team members to help customers celebrate life and express love. As part of the Sales Team, the Sales Associate / Jewelry Consultant provides a superior experience to customers by understanding their needs, presenting merchandise, explaining product features and benefits, sharing information about service plans and financing, and working toward individual and team sales goals. The role suits someone who enjoys building lasting personal relationships and delivering an exceptional customer experience. Zales is part of Signet Jewelers, a purpose-driven company that believes love inspires love and is Great Place to Work-Certified. The company emphasizes inclusion, diversity, integrity, teamwork, advancement, and promoting from within.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Help customers celebrate special moments through a superior customer experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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