About The Position

Zales is hiring seasonal, part-time, and full-time team members to help customers celebrate life and express love. As a member of the Sales Team, the Sales Associate / Jewelry Consultant provides a superior experience to customers by understanding their needs, presenting merchandise and explaining product features and benefits, sharing information about extended service plans and financing options, and working toward individual and team sales goals. The role calls for a positive, customer-focused approach, strong communication and relationship skills, and flexible availability during peak retail periods, including nights, weekends, and holidays. Zales is part of Signet Jewelers, a purpose-driven company that believes love inspires love. Signet describes itself as Great Place to Work-Certified and promotes inclusion, diversity, integrity, teamwork, advancement, and a promote-from-within philosophy.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, such as nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training, career development, and advancement opportunities.
  • Merchandise discounts.
  • Incentive trips and contests.
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