About The Position

Kay Jewelers is hiring seasonal, part-time, and full-time team members to help customers celebrate life and express love. As a member of the Sales Team, you will provide a superior experience to customers, understand their needs, present merchandise and explain product features and benefits, share information about extended service plans and financing, and work toward individual and team sales goals. The role suits someone who enjoys helping customers mark special moments and delivering a positive, customer-focused experience.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information regarding extended service plans and financing options.
  • Meet individual and team sales goals.
  • Provide customers with a superior, exceptional experience.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
  • Commission on sales.
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