About The Position

Kay Jewelers is hiring seasonal, part-time, and full-time team members to help customers celebrate life and express love. As a member of the Sales Team, you will provide a superior experience to customers by understanding their needs, presenting merchandise, explaining product features and benefits, and sharing information about service plans and financing options. You will work toward individual and team sales goals. The role calls for a customer-focused approach, strong communication and relationship-building skills, and flexible availability during peak retail hours, including nights, weekends, and holidays. Kay Jewelers is part of Signet Jewelers, a purpose-driven company that values integrity, teamwork, inclusion, and diversity, and offers opportunities for advancement.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information regarding extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $16.00–$20.50 plus commission on sales; final pay rate depends on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
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