About The Position

Kay Jewelers is hiring Sales Associates / Jewelry Consultants to provide customers with a superior experience and help them celebrate life and express love. As part of the sales team, this role involves understanding customers’ needs, presenting merchandise and explaining product features and benefits, providing information about extended service plans and financing options, and meeting individual and team sales goals. Kay Jewelers is part of Signet Jewelers, which describes itself as a purpose-driven company and a Great Place to Work-Certified employer. The company emphasizes inclusion, diversity, integrity, teamwork, and opportunities for advancement through promotion from within.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach.
  • Strong communication and relational skills.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Provide customers with a superior, exceptional customer experience.

Benefits

  • Base pay of $15.16–$20.50 plus commission on sales; final pay rate depends on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
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