About The Position

Kay Jewelers is hiring seasonal, part-time, and full-time team members to provide customers with a superior sales experience. The role focuses on building relationships with customers, understanding their needs and desires, and helping them celebrate important moments. Sales Associates present merchandise and explain product features and benefits, share information about extended service plans and financing options, and work toward individual and team sales goals. The position requires flexible availability during peak retail hours, including nights, weekends, and holidays.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $15.00–$20.50 plus commission on sales; final pay rate is determined based on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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