About The Position

Gordon's Jewelers is hiring Sales Associates / Jewelry Consultants to provide valued customers with a superior experience. Team members engage customers to understand their needs and desires, present merchandise and explain product features and benefits, provide information about extended service plans and financing options, and work toward individual and team sales goals. The role calls for a customer-focused approach, strong communication and relationship-building skills, and availability during peak retail hours, including nights, weekends, and holidays. Gordon's Jewelers is part of Signet Jewelers, which describes itself as a people-first company committed to inclusion, diversity, equity, teamwork, integrity, and advancement through promotion from within.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Provide customers with a superior experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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