Sales Associate III

kate spade new york•Auburn Hills, MI

7d•$15 - $20

About The Position

The Sales Associate III, described in the posting as a Stylist, serves as a trusted and knowledgeable advisor who helps customers select products that suit their aesthetic and lifestyle. The role helps customers discover and express their personal style and shows them how to incorporate Kate Spade products into their existing wardrobe. It combines customer engagement and styling with sales, brand storytelling, and operational responsibilities.

Requirements

Professional selling skills and exceptional interpersonal and communication abilities.
Prior experience in a retail environment.
Ability to multitask, prioritize, and collaborate with a team.
Social media awareness and willingness to learn omni-channel and virtual selling techniques.
English proficiency or local-language proficiency, as applicable to the market.
Ability to work a flexible schedule, including nights, weekends, busy season, high-traffic retail days, and public holidays.
Ability to regularly lift at least 25 pounds and occasionally lift up to 50 pounds, as well as climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

Greet customers warmly and demonstrate strong product knowledge.
Listen to customers and ask follow-up questions to understand their needs.
Provide styling advice, suggest additional items, and create complete looks.
Show creative ways to wear products and encourage customers to explore new styles.
Guide customers through purchase decisions and provide a seamless checkout experience.
Reinforce customers’ choices and invite them to return.
Drive sales results through customer connections and brand storytelling.
Maintain knowledge of the brand and product attributes across categories.
Support operational excellence, including stockroom organization and point-of-sale transactions.
Give and receive feedback constructively.