About The Position

Arhaus is seeking a full-time Design Consultant in Fairlawn. The Design Consultant maximizes sales while consistently delivering an exceptional guest experience and representing the Arhaus brand. The role provides customer service and space-planning assistance with a sales-driven focus. Design Consultants use the company selling model to close transactions and conduct business according to company standards, policies, and procedures.

Requirements

  • Driven to achieve sales goals.
  • Demonstrated knowledge of and passion for company products and services.
  • Strong organizational, time-management, technological, and communication skills.
  • Ability to work independently and collaboratively.
  • Ability to deliver high-quality guest relations.
  • Professional appearance and demeanor.
  • Flexible schedule meeting business needs, including evenings, weekends, and holidays.

Nice To Haves

  • Sales skills, a sense of design, or related experience preferred.

Responsibilities

  • Meet required monthly sales and productivity standards.
  • Continually develop selling behaviors according to the company selling model.
  • Demonstrate strong product knowledge.
  • Maintain a guest book to organize, generate, and cultivate business.
  • Follow up proactively and consistently with guests before and after the sale and at delivery.
  • Improve performance based on feedback from store management.
  • Promptly resolve guest concerns.
  • Perform opening and closing duties as directed.
  • Accurately perform system functions and maintain operational standards.
  • Record all hours worked.
  • Review and act on email and company communications.
  • Participate in weekly one-on-ones and team meetings.
  • Collaborate with all team members.

Benefits

  • Exceptional advancement opportunities.
  • Competitive earnings, bonus opportunities, and generous employee discount.
  • Medical, dental, and life insurance benefits; offerings differ between full-time and part-time status.
  • Flexible spending plan.
  • 401(k) retirement program.
  • 529 college savings plan.
  • Paid vacations and holidays for full-time employees.
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