Sales Associate / Customer Service Representative
About The Position
Drybar is a blow dry-only bar focused on providing excellent blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. As a store associate, you will lead the client’s experience from check-in to check-out, ensuring Drybar standards are upheld and creating a memorable experience. You will set the tone of a positive shop atmosphere by approaching the day as if hosting a party. Responsibilities include troubleshooting reservation system issues, making changes to client profiles, optimizing appointments, and checking notes to ensure client needs are met. You will also maintain overall shop cleanliness by conducting walkthroughs and keeping the front desk area clean.
Requirements
- 1+ years’ experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position).
- Previous experience with Point of Sale Systems strongly preferred.
- High school diploma or equivalent.
- Ability to stand and/or walk for duration of 6-8 hour long shifts.
Nice To Haves
- Previous salon/spa experience preferred but not required.
Responsibilities
- Lead the client’s experience from check-in to check-out, ensuring Drybar standards are upheld.
- Create a memorable experience for the client.
- Set the tone of a positive shop atmosphere by approaching the day as if hosting a party.
- Troubleshoot any reservation system issues.
- Make changes to Client Profiles.
- Optimize appointments to fit business needs.
- Check notes to ensure clients’ needs are met.
- Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
