Sales Associate / Customer Service Representative
Drybar Shops•Montecito, CA
•$17 - $19•Onsite
About The Position
We’re hiring BARTENDERS—aka our front desk legends—who keep the shop running smooth, the energy high, and the clients feeling like queens. We’re the ultimate beauty crew that works hard, supports each other, and always brings the glam. Think good vibes, music always playing, and ice cream surprise days. We're looking for high-energy, beauty-loving go-getters who are ready to hustle and have fun doing it. This job isn’t easy—but it's rewarding, fast-paced, and full of opportunity.
Requirements
- 1+ year of customer service or retail experience
- Must be 18+ and able to stand for long shifts
- Strong organizational skills and attention to detail to manage daily salon operations
- Previous experience in retail sales or customer service is highly preferred
- Confident phone etiquette and clear communication for booking and client interactions
- Ability to thrive in a fast-paced setting—experience in environments like grocery, hospitality, or wireless retail is a plus
- Comfortable recommending and selling products or services to enhance the client experience
Nice To Haves
- Salon or spa experience is a plus (but not required!)
- A love for beauty + a quick problem-solving mind
- Confident multitasker with a great attitude
- Thrives in fast-paced, high-energy environments
- Bilingual abilities are a bonus, but not required
Responsibilities
- Warmly greet and welcome clients to create a positive first impression
- Provide exceptional customer service throughout the client’s entire visit
- Promote and sell retail hair care products with confidence and product knowledge
- Maintain a clean and organized salon environment, including the front desk and retail area
- Assist with restocking inventory and keeping supplies replenished and accessible
- Answer phone calls professionally and manage appointment scheduling efficiently
- Use strong time management skills to help ensure smooth, on-time salon operations
- Making every guest feel welcomed and fabulous
- Managing the front desk with confidence
- Driving sales (membership + retail)
- Supporting the stylists and keeping things flowing
Benefits
- $16.50–$18.50/hr base + commission + bonuses
- Free blowouts every month (yes, free glam!)
- Sick time, flexible hours, & team treats
- Discounts on our cult-favorite products
- Clear growth path + ongoing training
- Competitive pay – Earn $20+/hr with commissions and performance-based bonuses
- Paid sick time
- Free blowouts each month
- Bonus opportunities for membership and retail sales
- Flexible scheduling to support work-life balance
- Employee discounts on all Drybar products
- Growth opportunities with a clear path to advance
- Ongoing training and support to build your skills and confidence
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
