Sales Associate / Customer Service Representative

WellBiz Brands • Huntington Beach, CA

1d • Onsite

About The Position

At Drybar, we believe one thing very strongly: focus on one thing and be the best at it. For us, that's blowouts. No cuts. No color. Just blowouts. Our front desk team isn't called Receptionists—we call them Bartenders because they're serving up confidence, connection, and an unforgettable experience from the moment a guest walks through our doors until the moment they leave feeling like their best self. As a Bartender, you're so much more than the person behind the desk. You're the first smile. The friendly face. The problem solver. The schedule magician. The hype person. The energy setter. You're the heartbeat of the shop. If you love talking to people, thrive in a fast-paced environment, enjoy staying organized, and genuinely care about making someone's day a little brighter—we think you'll fit right in. Good vibes only. Always. 💛 Who thrives here? You might be perfect for this role if you... Love making people feel welcome and taken care of. Enjoy working in a fast-paced environment where no two days are the same. Can juggle multiple things without losing your smile. Naturally notice what needs to be done before someone asks. Love working with a team and celebrating wins together. Have a positive attitude that people genuinely enjoy being around. Aren't afraid to chat with guest Weekend availability is required, and reliability is non-negotiable. Our team counts on one another, and our guests count on us.

Requirements

• Experience in customer service, hospitality, retail, or another fast-paced guest-focused environment.
• Previous experience with POS systems is a plus.
• Salon, spa, beauty, or hospitality experience is helpful but not required—we can teach the technical stuff.
• Outstanding communication skills and a genuine love for people.
• Strong multitasking, organization, and problem-solving abilities.
• Ability to stay positive and professional during busy periods.
• Comfortable standing and walking throughout a 6-8 hour shift.
• High school diploma or equivalent.
• Weekend availability required- as these are our busiest days.
• Dependable, coachable, hardworking, and excited to create amazing experiences every single day.

Responsibilities

• Create an exceptional guest experience from check-in to check-out.
• Welcome every guest with warmth, energy, and genuine hospitality.
• Build relationships that turn first-time guests into loyal Drybar regulars.
• Keep the front desk running smoothly by managing reservations, answering phones, updating guest profiles, providing refreshments and solving scheduling challenges.
• Support our stylists by helping the day flow efficiently behind the scenes.
• Keep the shop beautiful by restocking products, organizing retail displays, maintaining cleanliness, and completing daily side work.
• Be a team player who jumps in wherever needed because everyone succeeds together.

Benefits

• Competitive pay with the opportunity to earn $17-27 per hour (hourly pay plus membership commissions)
• Paid training and ongoing development
• Flexible scheduling
• Complimentary blowouts
• Discounts on products and styling tools
• Fun, upbeat shop culture where you'll genuinely enjoy coming to work
• Dress code that's polished but comfortable: black, white, grey, yellow, and denim

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED