Sales Associate / Customer Service Representative

Drybar Shops • Buffalo, NY

3d • $16 - $23 • Onsite

About The Position

Welcome to Drybar Buffalo! Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for retail sales associates to provide excellent customer service to our clients. Drybar is all about the experience and in this role you are responsible for helping make that a reality from start to finish. In this role you will be responsible for greeting and checking out customers as well as helping the shop run smoothly and efficiently.

Requirements

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system

Nice To Haves

• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required

Responsibilities

• Greeting and checking out customers
• Helping the shop run smoothly and efficiently
• Providing excellent customer service
• Operating a point of sale system
• Problem solving at the front desk
• Maintaining professional demeanor under pressure

Benefits

• Competitive compensation plan with potential to make between $16 - $23 per hour depending on performance and commission
• Free monthly services
• Membership sales bonus
• Flexible Hours. Currently looking for all schedules including evenings and weekends.
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED