Sales Associate and Customer Service

Elements Massage•Fairfield, CT

6d•$20 - $26•Onsite

About The Position

Elements Massage Fairfield is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we reward our team when we meet our objectives. This role offers the opportunity to help change clients' lives and earn commission for Wellness Plan sales.

Requirements

Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty
Must like talking, but more important, love listening to all new clients, established clients, and perspective clients
Can turn every incident of client criticism to a story of great customer service
Familiarity with modern office tools and systems: scheduling and payments are all processed with easy-to-learn computer programs
Driven to create the best work environment for the employees and the best experiences for the client.

Nice To Haves

Prior Retail sales experience is preferred
Customer service experience in a spa like environment is preferred, catering experiences that distinguish their value with attention, hospitality and execution.

Responsibilities

Inform all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
Follow our proven sales process to enroll clients into the Elements Massage Wellness Program
Be the first and final face of hospitality, whether on the phone or in the studio
Ensure the client appointment paperwork and payment process is brief, painless and accurate
Work as a team with our managers and massage therapists to create an environment where clients are the center of the world