Sales Associate and Customer Service

Elements MassageFairfield, CT
$20 - $26Onsite

About The Position

Elements Massage Fairfield is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we reward our team when we meet our objectives. This role offers the opportunity to help change clients' lives and earn commission for Wellness Plan sales.

Requirements

  • Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty
  • Must like talking, but more important, love listening to all new clients, established clients, and perspective clients
  • Can turn every incident of client criticism to a story of great customer service
  • Familiarity with modern office tools and systems: scheduling and payments are all processed with easy-to-learn computer programs
  • Driven to create the best work environment for the employees and the best experiences for the client.

Nice To Haves

  • Prior Retail sales experience is preferred
  • Customer service experience in a spa like environment is preferred, catering experiences that distinguish their value with attention, hospitality and execution.

Responsibilities

  • Inform all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
  • Follow our proven sales process to enroll clients into the Elements Massage Wellness Program
  • Be the first and final face of hospitality, whether on the phone or in the studio
  • Ensure the client appointment paperwork and payment process is brief, painless and accurate
  • Work as a team with our managers and massage therapists to create an environment where clients are the center of the world

Benefits

  • Pay ranging from $20.00 - $26.00/hr based on experience + commissions
  • Complimentary monthly massage
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