Seasonal Sales Assistant

Detroit Tigers•Lakeland, FL

About The Position

The Sales Assistant works under the direction of the Lakeland Sales Team to help prospect, sell, activate, and service group ticket accounts and hospitality packages, including picnics, birthday parties, and suites, as well as corporate sponsorships. The role provides service to guests and clients and supports sales activities, account renewals, fulfillment, and lead generation. Game-day duties may include tarp work, airport transportation, and team or mascot appearances. The position works in an office and outdoor stadium environment, with irregular and extended hours that include nights, weekends, and holidays. The listed duties describe the role generally and may be changed at the Company's discretion.

Requirements

  • Bachelor’s degree in a related field, or an equivalent combination of education and experience.
  • Excellent interpersonal, phone, and organizational skills.
  • Ability to self-motivate.
  • Excellent verbal communication skills.
  • Strong writing skills.
  • Excellent knowledge of Microsoft Word and Excel.
  • Work takes place in an office and outdoor stadium environment.
  • Irregular and extended hours, including nights, weekends, and holidays.

Nice To Haves

  • Sales and/or customer service experience is a strong plus.
  • Database management skills.
  • Bilingual in Spanish.

Responsibilities

  • Assist with renewing existing ticket and corporate partner accounts.
  • Make daily cold calls to prospective clients.
  • Support the Lakeland Sales Team with ticket and sponsor fulfillment and activation.
  • Update and maintain the customer database.
  • Generate new leads and develop creative ways to sell ticket packages and sponsorships.
  • Coordinate ticket and hospitality needs with the sales team and ticket office.
  • Provide excellent customer service to existing and potential clients.
  • Handle incoming calls from sales prospects and existing clients.
  • Research and prospect new sales leads.
  • Perform game-day duties, including tarp duties, airport transportation, and team or mascot appearances.
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