Seasonal Sales Assistant

Jimmy Choo•Miami, FL

About The Position

The Sales Assistant serves customers, sells merchandise, and completes regular sales transactions while providing courteous, timely service. The role maintains knowledge of current promotions, fashion trends, merchandise features, and store inventory. It supports store presentation and operations through visual maintenance, housekeeping, stock replenishment, correct merchandise signing and pricing, and occasional assistance moving products from the stockroom to the sales floor. The position may assist with customer complaints, exchanges, refunds, and adjustments; product ticketing; and checking paperwork against received items. It also follows company loss prevention and safety policies, alerts management to loss prevention situations, and may help train new sales associates. The role normally reports to a Store Manager or Assistant Manager. Capri Holdings Limited states that it is an equal employment opportunity employer and prohibits unlawful discrimination and harassment based on protected categories. The company also offers a reasonable-accommodation process for applicants who need assistance during recruitment.

Requirements

  • Good knowledge of company policy and procedures as they relate to loss prevention and safety.

Responsibilities

  • Serve customers and sell merchandise.
  • Complete regular sales transactions and provide courteous, timely customer service.
  • Maintain knowledge of promotions, fashion trends, merchandise features, and store inventory.
  • Assist in maintaining store visual objectives and housekeeping standards, and replenish stock.
  • May handle customer complaints, exchanges, refunds, and adjustments.
  • Help ensure merchandise is signed and priced correctly.
  • Assist indirectly with product ticketing and check paperwork against items received.
  • Follow company loss prevention and safety policies, and contact and brief management if a loss prevention situation arises.
  • May train and help new sales associates.
  • Assist with product flow from the stockroom to the sales floor on a fill-in basis.
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