Seasonal Sales Assistant
Detroit Tigers•Lakeland, FL
About The Position
The Sales Assistant works under the direction of the Lakeland Sales Team to support prospecting, selling, activating, and servicing group ticket accounts, hospitality packages—including picnics, birthday parties, and suites—and corporate sponsorships. The role also provides service to guests and clients and includes game-day responsibilities such as tarp duties, airport transportation, and team or mascot appearances. The position is based in an office and outdoor stadium environment. It involves irregular and extended hours, including nights, weekends, and holidays. The job description notes that duties and requirements are illustrative, may change at the company's discretion, and are not exhaustive.
Requirements
- Bachelor’s degree in a related field, or an equivalent combination of education and experience.
- Excellent interpersonal, phone, and organizational skills.
- Ability to self-motivate.
- Excellent verbal communication skills.
- Strong writing skills.
- Excellent knowledge of Microsoft Word and Excel.
- Database management skills.
Nice To Haves
- Sales and/or customer service experience is a strong plus.
- Bilingual in Spanish.
Responsibilities
- Assist with renewing existing ticket and corporate partner accounts.
- Make daily cold calls to prospective clients.
- Support ticket and sponsor fulfillment and activation for the Lakeland Sales Team.
- Update and maintain the customer database.
- Generate new leads and develop creative ways to sell ticket packages and sponsorships.
- Coordinate ticket and hospitality needs with the sales team and ticket office.
- Provide customer service to existing and potential clients.
- Handle incoming calls from sales prospects and existing clients.
- Research and prospect new sales leads.
- Perform game-day duties, including tarp duties, airport transportation, and team or mascot appearances.
