PT Sales Assistant - Celina

2021 HH BrandingPlano, TX
Onsite

About The Position

For nearly 40 years, one Company has represented quality & leadership - Highland Homes - where building careers goes hand in hand with excellence in new home construction. Highland’s employees thrive in an atmosphere of appreciation & confidence, contributing their unique ideas to the Company’s overall success. Employee Owned. Customer Focused. At Highland Homes your career can begin as a Part-Time Sales Assistant which provides a flexible work environment to learn the tricks of the trade such as the prospecting process, sales presentation and contract management. Our entry level part-time sales position provides an hourly based compensation and will not exceed 27 hours per week.

Requirements

  • High School Diploma required.
  • Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
  • Excellent communicator (oral and written) including desire to ask questions and learn from others.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
  • Reliable, clean transportation required.
  • If holding an active Real Estate License, it must be placed on inactive status during employment.

Nice To Haves

  • Prior sales experience is a plus.

Responsibilities

  • Supporting the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
  • Opening the model in the morning: unlocking, turning off exterior lights, checking radio, inspecting interior/exterior for cleanliness, and reporting deficiencies.
  • Maintaining the cleanliness of the model and completed inventory, including vacuuming, wiping countertops, emptying trash, and light cleaning.
  • Monitoring the model(s) and completed inventory throughout the day for concerns, unlocking spec-home inventory, and putting up “open” signs.
  • Adhering to all safety program requirements.
  • Understanding all Company policies and procedures, Core Values and Guiding Principles.
  • Adhering to the Company’s business dress code and grooming practices, and appearing professional at all times.
  • Meeting and greeting all incoming customers promptly when the Sales Counselor is not present, obtaining registration cards, and attempting to set up follow-up appointments.
  • Making potential customers comfortable and assisting the Sales Counselor in communicating helpful and pertinent information.
  • Retrieving appropriate information for the Sales Counselor/Sales Associate for follow-up.
  • Having a good understanding of the Company’s product and answering questions about the building process, area schools, financing, shopping, parks, playgrounds, buyer profile for the community, and other pertinent information.
  • Having a strong knowledge of the plan mix for the community program outline.
  • Being familiar with all community spec-home inventory, standard specifications, options and upgrades, current stage of construction, and possible completion month.
  • Preparing a start memo with completed interior design work for spec starts.
  • Being familiar with all build-to-suit clients, their plans, and the progress of their homes.
  • Showing inventory homes to prospective buyers as needed.
  • Maintaining an adequate supply of all marketing materials and office supplies.
  • Assisting with lead management and entering registration cards into the LMS system and assigning proper follow-up.
  • Maintaining the Sales Counselor’s filing system, all contract documents, and processing them (contracts, specifications, change orders, bust-out forms, etc.).
  • Maintaining current house files.
  • Maintaining accurate spec inventory in the MLS system, web page, and other inventory outlets.
  • Submitting all sales contract packages to the appropriate home office, Construction Managers, designers, or loan officers prior to each Monday morning.
  • Supporting the construction team by typing letters, making copies, reproducing house files, and faxing information when sales office duties are completed.
  • Contacting buyers and vendors to assist with appointments during the building process as needed.
  • Preparing an accurate Closing Objectives report and providing copies to all participants in the weekly subdivision sales/construction meeting.
  • Assisting in coordinating closings, including scheduling closing times and ensuring all necessary paperwork is complete and on time.
  • Being available to work at Realtor functions, luncheons, community grand openings, etc.
  • Marketing the subdivision and generating traffic through approved methods.
  • Having a “lot fit” book available for all lots and plans on the subdivision program outline and inventory homes.
  • Ensuring all “Starts” have the proper paperwork completely filled out with necessary approvals before submission to Architecture.
  • Being knowledgeable of the Community’s Architecture guidelines and plan repetition rules.
  • Closing the model in the evening: locking, turning on exterior lights, inspecting interior for deficiencies, checking window latches, arming the security system, and locking doors.
  • Locking all spec-home inventory and taking down “open” signs as required.

Benefits

  • Employee Owned
  • Flexible work environment
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