Sales Assistant, 2nd Floor, Bergdorf Goodman
About The Position
The Selling Assistant provides essential support to the Personal Shopper, helping sales appointments run smoothly and maintaining an organized, professional client environment. The role supports appointment preparation and execution, point-of-sale transactions, post-appointment follow-up, appointment scheduling, client data management, digital selling, social media, and Top Client gifting initiatives. The assistant also helps return unsold merchandise to stock and maintain clean fitting rooms. Additional projects and duties may be assigned to support the Personal Shopper and team.
Requirements
- High School Diploma or equivalent.
- Passion for providing a luxury client experience.
- Strong knowledge of fashion.
- Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Responsibilities
- Assist the Personal Shopper in preparing for and executing selling appointments.
- Ring transactions accurately at the Point of Sale (POS).
- Complete post-appointment follow-up, including order tracking, managing alterations, and writing thank-you notes.
- Help organize appointment scheduling and manage the Shopper’s calendar.
- Enter and maintain accurate clientele information in Connect and at POS.
- Assist with digital selling activities and maintain a social media presence as directed.
- Support Top Client gifting initiatives and experiences in partnership with the PCR team.
- Return unsold merchandise to stock after appointments.
- Coordinate with housekeeping and maintenance services as needed to ensure fitting rooms are clean.
- Perform additional duties, projects, tasks, and activities as required to support the Personal Shopper and team.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
