Seasonal Sales Assistant

Lush•Worcester, MA

12d•Onsite

About The Position

In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.

Requirements

Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.

Responsibilities

Greet customers warmly and create a welcoming store environment.
Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
Maintain a clean, tidy, and visually appealing shop floor.
Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
Participate in ongoing training and development to enhance product knowledge and customer service skills.
Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
Work on in-store and external events to leave lasting impressions on customers.