Sales Assistant (TEMP)

Human Resources TeamWaimea, HI
Hybrid

About The Position

Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resort. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more. At Mauna Kea Resort, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

Requirements

  • Three or more years in work related experience
  • Must be pleasant, smiling and friendly.
  • Must have a positive attitude.

Nice To Haves

  • Must be knowledge in Microsoft Office (including Excel, Word and Outlook)

Responsibilities

  • Provide clerical and administrative support to the sales director and managers.
  • Prepare and distribute all leisure sales correspondence.
  • Answer the phone and communicating with customers, arranging sites and appointments, while relaying internal and external messages to the appropriate manager.
  • Coordinate preparation and distribution of promotional materials, sales collateral and customer gifts.
  • Weekly and monthly reconciliation reporting and other miscellaneous reporting from Marriot and Prince Hotels.
  • Provide clerical support to leisure team and director.
  • Prepare and assisting in the coordination of all leisure proposals and contracts as directed by manager.
  • Coordinate preparation and distribution of promotional material, collateral and gifts.
  • Registering PO’s, Invoices within the Birchstreet accounting system.
  • Answer the phone and relaying calls or messages to the appropriate manager.
  • Processing room reservation and amenity requests.
  • Assisting leisure sales and revenue management with rate and availability requests.
  • Maintain the Plumeria awards database, which includes Travel Agent loyalty program list and files used for external correspondence, emails, and contracts.
  • Attend daily, weekly and monthly staff meetings and taking minutes (when necessary).
  • Complete requested reports and projects within specified time frame from the leisure team, Marriott or Prince Hotels.
  • Knowledge and training in the CI-TY sales system (as a group admin. backup).
  • Reviewing group contracts and being able to turn them definite in the CI-TY sales system.
  • Finalizing and calculations of the MKR SIP incentive program (under guidance of Director of Financial Analysis).
  • Perform other related duties as assigned or required.
  • Coordinate with other administrative staff members with ordering and distribution of office supplies.
  • Will conduct site tours of MKR with potential clients should the leisure team be unavailable.
  • Keep desk and office clean and efficient.

Benefits

  • medical
  • drug
  • vision
  • dental care
  • life insurance
  • paid vacation
  • sick leave
  • dining discounts
  • golf discounts
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