Professional, Skilled Sales Appointment Schedulers

Las Vegas•Las Vegas, NV

13d•Onsite

About The Position

Team Chevrolet of Las Vegas is looking for dynamic, professional Sales Appointment Schedulers to join their team. This role is ideal for motivated individuals with a passion for helping people and a drive to succeed. If you thrive in a fast-paced environment, have a great attitude, and enjoy delivering exceptional customer service, this position is for you.

Requirements

Inbound and outbound phone call experience preferred but not necessary, auto industry a plus.
Appointment setting skills.
CRM Skills a plus.
Superior communication and customer service skills.
Excellent follow up skills.
Self-motivator.
Bilingual (Spanish) major plus.
Must have a clean & valid driver’s license.
Must be willing to submit to a drug screen prior to employment.
Driver's License (Required).
High school or equivalent (Preferred).
Sales Experience: 1 year (Preferred).
Customer Service: 1 year (Preferred).

Nice To Haves

Previous experience in scheduling, customer service, or administrative roles (preferred, but not required).
Strong phone skills, or the ability to develop them quickly.
Ability to work in a high-paced environment with attention to detail.
Computer savvy and familiarity with scheduling systems or the ability to learn quickly.
Excellent organizational skills and time management.
A driven, self-motivated individual who is committed to success.
A team player who works well with others.
A passion for providing exceptional customer service.

Responsibilities

Schedule appointments for the sales team with potential customers.
Handle incoming customer inquiries and effectively schedule visits.
Manage and organize daily appointment schedules.
Communicate with customers in a friendly, efficient, and professional manner.
Assist in the coordination of follow-up communications to ensure a seamless customer experience.
Adapt and learn new skills to continuously improve the scheduling process.
Be a team player and collaborate with others to drive team success.
Responding to customer inquiries via phone calls, emails, and online chat.
Assisting clients in making appointments for purchases, test drives, and other sales needs.
Making contact with potential and past clients via telephone, email, and text.
Coordinating vehicle replacement efforts across the entire database.
Become knowledgeable about the Chevrolet's Company portfolio of vehicles and programs.
Providing detailed product information and assisting customers in making purchasing decisions.
Maintaining regular communication and building strong relationships with customers.
Following up on leads and referrals to generate sales opportunities.
Coordinating with sales team to ensure smooth customer experience and seamless sales process.
Managing and updating customer database.
Meeting or exceeding monthly sales targets and goals.
Providing excellent customer service and resolving any customer issues or complaints.