Sales Appointment Center (BDC) - Johnson Honda of Stuart

Hol-Dav Inc • Stuart, FL

1d • Onsite

About The Position

Due to remarkable growth, Johnson Honda of Stuart has the exciting opportunity to expand its team of Sales Appointment Center (BDC) Associates! We are seeking friendly, goal-oriented individuals with positive attitudes to fill open positions immediately. Johnson Honda of Stuart is a member of Johnson Automotive, one of the fastest growing automotive groups on the East Coast. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest’s experiences.

Requirements

• Proficient with Microsoft Office, Internet, and CRM
• Professional appearance and strong written and verbal communication skills
• Possess outstanding negotiation skills
• Have the ability to work both independently and as part of a team
• Must be able to multi-task in a fast paced environment
• Must be able to meet company’s employment requirements
• Must pass a pre-employment drug test, background check, driving record check, and we E-Verify
• Flexible work schedule, including the ability to work on Saturday and Sunday

Nice To Haves

• Business Development Center experience is preferred

Responsibilities

• Contacting and communicating with guests to identify their automotive needs
• Responsible for tracking, responding to, and managing all Internet sales leads
• Monitors incoming email traffic and internet inquiries
• Develops guest prospecting file upon receipt of a lead
• Quotes pricing, rates and automobile availability to guests within department guidelines
• Schedules sales appointments and pairs guests with Sales Consultants if necessary
• Maintain and update notes and information in the customer database
• Keep abreast of new features and available accessories, and translates their benefits to guests
• Direct guests to product information resources
• Maintain high customer satisfaction scores, gross averages and monthly unit counts
• Develop career skills through regular training and instructions
• Research available vehicles and relevant products
• Learn, understand and abide by Federal, State and Local laws
• Other duties as assigned by management

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life (employer paid), Voluntary Life, and AD&D Insurance
• Long-Term Disability
• Short-Term Disability
• Accident Insurance
• Cancer Insurance
• Critical Illness Insurance
• FSA and HSA options
• EAP (Employee Assistance Program)
• Pet Insurance
• WillPrep Services
• TravelAid (Assistance Services Program)
• PTO/ Holiday after 90 days (PTO usable after 6 months)
• 401(k) with match after 6 months

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed