Manager, Sales and Use Tax

Atrium Hospitality • Alpharetta, GA

1d

About The Position

The Sales and Use Tax Manager serves as the hotels’ primary point of contact for sales, use, and occupancy tax questions. The role coordinates with the company’s outsourced tax compliance provider, supplying source data and documentation for filings, reviewing tax returns and payment requests, maintaining reconciliations, and tracking notices and audits through resolution. The manager also monitors the provider’s performance and invoices, maintains jurisdiction and registration information, communicates property changes, and trains property associates on tax reconciliations and guest tax exemption documentation.

The position calls for substantial sales and use tax experience in a multi-property, multi-state environment, including supervisory experience. Hospitality industry experience is strongly preferred. The role requires a bachelor’s degree in Accounting, Finance, or Business Administration, or equivalent experience, and proficiency with Microsoft Office, particularly Excel. Preferred software experience includes CorpSales and Sage 300.

Atrium describes its leadership expectations as accountability, adaptability, talent development, transparent communication, and embodying the values of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.

Requirements

• At least 5 years of sales and use tax experience in a multi-property, multi-state environment.
• At least 3 years in a supervisory role.
• Proven ability to manage audits, perform reconciliations, lead tax teams, and resolve complex compliance issues.
• Strong knowledge of tax liability accounts, guest exemption claims, jurisdictional notices, and SOP implementation.
• Bachelor’s degree in Accounting, Finance, or Business Administration, or equivalent experience.
• Proficiency in Microsoft Office Suite, particularly Excel.

Nice To Haves

• Hospitality industry experience is strongly preferred.
• Experience with CorpSales and Sage 300.

Responsibilities

• Serve as the hotels’ primary point of contact for sales, use, and occupancy tax questions; resolve routine requests and route complex issues to the outsourced tax compliance provider through closure.
• Collect and deliver complete, accurate, and timely property and corporate source data and documentation needed by the provider for each filing period.
• Review provider-prepared return packages and payment requests for completeness, accuracy, and variances, and submit them for approval.
• Prepare and maintain reconciliations of sales, use, and occupancy tax liability accounts, ensuring balances tie to filed returns and remitted payments.
• Monitor the provider’s performance against its service agreement and filing calendar, including timeliness, accuracy, and penalties incurred, and escalate service issues to the VP, Accounting Shared Services.
• Review provider invoices for consistency with the agreed scope and fees.
• Log and track state and local tax jurisdiction notices through resolution by the provider, keeping affected properties informed.
• Coordinate property document requests for state and local tax audits in support of the provider and outside advisors.
• Maintain the jurisdiction and registration listing, and communicate property changes resulting from hotel openings, acquisitions, and dispositions to the provider and the Legal Department.
• Train property associates on daily tax reconciliations and guest tax exemption documentation.

Benefits

• Career growth and learning opportunities; 40% of management hires are internal promotions.
• 401(k) plan with company match.
• Medical, dental, and vision insurance options.
• Paid time off and vacation.
• Atrium Traveler and brand discount programs.
• DailyPay.
• Wellness programs.
• Tuition reimbursement.
• Exclusive discounts on brands and services.
• Community service and volunteer programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager