Sales and Service Technician

Bridgestone•Los Gatos, CA

About The Position

Bridgestone Retail Operations (BSRO), part of Bridgestone Americas, operates more than 2,200 company-owned stores and employs over 22,000 teammates in North America. The Sales Specialist role helps customers keep their vehicles running safely while building skills for a long-term career with BSRO. It offers hands-on training, mentorship, and career development, and is designed as a pathway to future opportunities across the retail network. The role supports customers and the day-to-day success of the store through service, product recommendations, appointment coordination, and store operations. The listed pay range is $20.87–$32.61. Bridgestone describes an inclusive, supportive work environment focused on teamwork, professional growth, community involvement, and its mission to Serve Society with Superior Quality.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license.
  • Strong customer service and communication skills.
  • Willingness to learn new systems and operational processes.

Nice To Haves

  • Associate degree or equivalent technical or educational training.
  • Previous retail sales experience.
  • Previous automotive experience.
  • Previous leadership or supervisory experience.

Responsibilities

  • Deliver exceptional customer service in person and over the phone.
  • Build trust and lasting relationships with customers.
  • Recommend automotive products and services based on customer needs.
  • Coordinate service appointments and communicate timelines.
  • Support merchandising, inventory, and daily store operations.
  • Assist with opening and closing procedures as needed.
  • Learn all aspects of store operations and business performance.
  • Support store leadership and serve as Manager-on-Duty when appropriate as part of development.

Benefits

  • ASE-accredited training and company-paid ASE certification opportunities.
  • Career advancement opportunities across more than 2,200 locations nationwide.
  • Medical, dental, and vision coverage starting day 1.
  • 401(k) with company match.
  • Generous paid vacation and paid holidays.
  • Flexible scheduling to support work-life balance.
  • Daily Pay available.
  • Formal training, performance incentives, paid vacation and holidays, and competitive healthcare packages for full-time and part-time employees.
  • Supportive onboarding, regular mentorship, and professional development resources.
  • Community involvement and corporate social responsibility activities.
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