Sales and Operations Associate

Eberjey•New York, NY

13h•Onsite

About The Position

Eberjey is seeking a highly motivated and energetic Full-Time Sales and Operations Associate to join our dynamic retail team. We are looking for a positive brand representative who is passionate about creating memorable shopping experiences, building genuine customer relationships, and supporting overall store performance. As a key member of the team, this individual will act as both a client-facing stylist and an operational partner. On the sales floor, you will serve as a trusted brand ambassador - deeply knowledgeable and driving a thoughtful service-driven approach. Behind the scenes, you will ensure seamless store operations through efficient stock management, organization, and merchandising support. The ideal candidate brings prior retail experience, a strong attention to detail, and a proactive mindset. They are equally comfortable engaging with clients and executing operational tasks, consistently maintaining a polished, organized, and welcoming store environment.

Requirements

Prior retail experience preferred, with a strong foundation in client service, sales, and relationship building.
Passion for client experience, fashion, and community engagement, with a proactive and adaptable approach.
Polished communication skills and a professional team-oriented mindset.
Comfortable with retail technology, including POS systems (KWI a plus!), Microsoft Office, and ability to use iPad/laptop.
Flexible schedule - ability to work weekends, holidays, and be on call as needed.
Ability to perform physical aspects of the role, including standing for extended periods of time and lifting up to 30 lbs.

Responsibilities

Deliver a personalized, elevated client experience through thoughtful styling, product knowledge, and genuine relationship building.
Build and maintain a loyal client base while representing the brand within the local community.
Support seamless store operations though effective inventory management, stock organization, and fulfillment of transfers and shipments.
Maintain exceptional visual and operational standards, ensuring the boutique is consistently polished, organized, and client ready.
Assist with daily store functions, partnering with leadership to support overall performance and brand initiatives.
Act as a brand ambassador, fostering a positive, inclusive team environemnt and upholding the brand's values and aesthetic at all times.