Sales and Events Operations Specialist

ALSOSeattle, WA
Hybrid

About The Position

We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient. We’re looking for a strategic, highly organized Operations Specialist to serve as the operational backbone for our national events and field sales teams. In this role, you will split your time evenly between empowering our field sales teams and supporting operations for high-impact events. You will manage the critical logistics, physical assets, and systems that allow our commercial teams to deliver seamless and delightful experiences to customers across the country. If you love building processes from scratch, geeking out over logistics, helping your colleagues by running a smooth ship, and getting hands-on with innovative hardware, this role is for you.

Requirements

  • 3–5+ years of progressive experience in operations, event logistics, fleet management, or field sales support.
  • A proven ability to act as a strategic mid-level operator while remaining eager to roll up your sleeves and execute physical logistics.
  • Proficiency in project management tools and modern asset/inventory tracking software.
  • Strong organizational and analytical skills with the ability to manage data, spot trends, and confidently report findings to leadership.
  • A meticulous eye for detail, particularly when managing complex compliance tasks like insurance, registrations, and real estate leases.

Nice To Haves

  • Prior experience working directly in the EV, micromobility, cycling, or outdoor industry, and/or a personal affinity for getting around on two wheels (at least some of the time).
  • Direct experience managing and building out event pages using the Splash Event Platform.
  • Previous experience building and scaling operations processes from the ground up at an early-stage start-up.

Responsibilities

  • Manage the end-to-end procurement, deployment, and inventory tracking of all field assets to ensure our teams are always fully equipped.
  • Oversee the Commercial Team's EV fleet and national event assets, handling storage, readiness, allocations, and shipping logistics.
  • Coordinate market-level physical assets across the country, including transport vans, local demo fleets, equipment, tools, and team uniforms.
  • Serve as the primary cross-functional liaison with administrative teams to manage compliance, including insurance, vehicle inspections, registrations, and storage leases.
  • Maintain the incident reporting database, proactively identifying operational trends and presenting actionable insights to leadership.
  • Act as the team lead for the Splash Event Platform, ensuring brand consistency across markets and managing updates alongside our creative and field teams.
  • Maintain Standard Operating Procedures (SOPs) for field operations to drive efficiency as we scale.
  • Lead project management for operational development sprints supporting Field Sales, Retail, Events, and Community initiatives.
  • Travel as needed to provide hands-on, on-the-ground support for field operations in local markets and at premier national events.

Benefits

  • Robust health coverage.
  • Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options.
  • One Medical membership and dedicated insurance advocates.
  • Rich fertility and family building benefits with Progyny.
  • Flexible time off.
  • 401(k) match.
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