Sales and Conference Services Coordinator

Kimpton Hotels & Restaurants • Miami Beach, FL

1d • Onsite

About The Position

This role is for an ambitious individual with a passion for sales and customer service, as well as outstanding organization, computer, and property systems management skills. The ideal candidate values customer service and has a genuine approach to helping guests.

Requirements

• 2 years of experience in hospitality industry.
• Flexible schedule, able to work evenings, weekends and holidays.
• Strong understanding of customer and market dynamics and requirements.
• Strong computer skills and proficient in MS Office.
• Well organized, detail oriented with excellent follow-up skills.
• Excellent communication skills and passion for creating ridiculously personable experiences for guests!

Nice To Haves

• Bachelor's degree in hospitality preferred.

Responsibilities

• Complete contracts and proposals with accuracy, and communicate timely and professionally with clients.
• Coordinate with Sales Managers to execute group booking accordingly in appropriate systems. Any additional group changes will be updated by the sales coordinator.
• Set up accurate billing for each individual group.
• Enter pertinent information into Sales, POS and Event Management systems.
• Regularly assist in booking individual reservations that fall into special rate categories.
• Run group reports through our sales system and continually maintain group bookings in property systems.
• Type, answer telephones, send correspondence, etc. (as required)
• Take leads both over the phone and email, then process in our sales system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level