Sales and Catering Coordinator | Sheraton DFW Airport | Irving, TX

PM Hotel Group • Irving, TX

21h • Onsite

About The Position

You will serve as a key point of coordination between clients and internal teams, helping deliver exceptional guest experiences from the initial inquiry through the successful completion of each event.

Requirements

• At least 2 years of experience in sales, hospitality, event coordination, or a related customer service role.
• Organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.

Nice To Haves

• Experience in a hotel, event venue, or sales support role is preferred but not required.

Responsibilities

• Generate, track, and distribute sales reports, performance metrics, and statistical analysis to support the sales team.
• Coordinate group bookings and event details to ensure successful planning and execution.
• Serve as a liaison between the sales team and hotel operations departments to communicate event and group requirements.
• Meet with clients to review event details, timelines, and logistical needs.
• Conduct tours of guest rooms, meeting spaces, and banquet facilities for prospective clients.
• Assist with event planning tasks including documentation, room blocks, and operational coordination.
• Maintain accurate records of group and event details and ensure all departments are properly informed.
• Support the sales team with client communication, follow-ups, and administrative coordination.
• Help ensure a high level of guest satisfaction by anticipating needs and resolving issues quickly.

Benefits

• Competitive hourly pay
• Hotel discounts
• Food and beverage discounts
• Opportunity to grow within an innovative and expanding hospitality company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees