Sales and Catering Coordinator

Embassy Suites•Knoxville, TN

About The Position

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.

Requirements

High school diploma/GED required
Minimum of 1-3 years Administrative experience required
Attention to detail and organized
Proficient verbal and written communication skills
Working knowledge of various computer programs such as Microsoft Word, Excel, Outlook, PowerPoint, and POS systems
Ability and flexibility to work various shifts including nights, weekends, and holidays

Nice To Haves

Hotel and Sales experience preferred

Responsibilities

Telephone contact with guests and clients who are planning meetings, events, groups with the sales department
Process all incoming business leads as directed by supervisor
Servicing of in-house groups and meetings from the sales office
Ensure all billing from groups and events are completed and sent out
Detailing assigned meetings and events in BEOs and Group Resumes
Act as a liaison between hotel sales office and client when needed
Execute assigned sales reporting and ensure all deadlines are met
Create and maintain the organization of the sales files
Assists in the preparation of the weekly packet which includes the schedule of events and sales resumes
Assistance with the inputting of special events, citywide conventions
Input group blocks, rooming list, and reservations into hotel systems
Other duties as requested or assigned