About The Position

Manages daily activities of the operational sales support function. Oversees workflow of all business processing including preparation of reports, charts, and other statistics to support and direct the sales department. This role is responsible for making moderate improvements of processes, systems, or products to enhance performance of the job area. Problems are difficult and moderately complex and typically impact multiple departments or job family. Problems are typically solved through drawing from prior experience and analysis of issues. The role requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Requirements

  • Bachelor's degree
  • 5+ years of experience in the related area
  • 1-3 years supervisory experience preferred

Responsibilities

  • Initiates and tracks orders to completion
  • Assists with budget management to ensure expenses meet target goals.
  • Handle and resolve more complex customer requests or complaints.
  • Develops and implements promotional events and interacts with external dealers to increase sales volume.
  • Leads and directs the works of others.
  • Manages subordinate staff in the day-to-day performance of their jobs.
  • Ensures that project/department milestones/goals are met and adhering to approved budgets.
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