CDMA Analyst

PACCAR•Kirkland, WA

28d•Onsite

About The Position

Kenworth Division of PACCAR has an opening for a Sales Analyst - Credit Debit Memo Application (CDMA) Support. This role will be located in Kirkland, WA. PACCAR is a Fortune 500 company established in 1905 and is a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks. The company also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts. Kenworth Truck Company is the manufacturer of The World’s Best® heavy and medium duty trucks and an industry leader in providing fuel-saving technology solutions. The Sales Analyst supports the Credit/Debit Memo Application (CDMA) by reviewing and processing requests from dealers and internal users for debits and credits related to published programs, policies, and pricing. This role is responsible for ensuring requests are accurate, compliant, and supported by proper documentation. The Sales Analyst also handles reconciliation and reporting for specific programs such as Sourcewell. In addition, this position serves as a backup to the Order Processing Administrator and may assume additional responsibilities as needed to support the Sales Planning department.

Requirements

Bachelor’s degree is required
2+ years of experience required
Ability to communicate clearly and concisely, gather facts, and resolve problems in a positive and efficient manner.
Demonstrated ability to work independently and make sound decisions based on multiple factors.
Detail-oriented with strong organizational skills.
Ability to manage multiple projects effectively and maintain a high level of productivity in a fast-paced, changing environment.
Experience using analytical tools such as Excel, Access, and SQL.
Exceptional verbal and written communication skills.

Nice To Haves

a degree in Business Administration, Marketing, or a related field preferred.

Responsibilities

Coordinate all activities related to credit and debit requests received from dealers and/or generated internally.
Analyze incoming credit and debit requests for accuracy and compliance with policies and sales promotions.
Work with dealers to ensure complete credit request documentation and their understanding of Kenworth’s debit and credit policies.
Reconcile and report customer incentive programs.
Represent Kenworth on IT projects related to maintenance and improvements to the CDMA (Credit Debit Memo Application) system.
Maintain desk procedures and create training materials for others assisting with credit processing.
Serve as a backup to the Order Processing Administrator.
Perform other duties as assigned.

Benefits

401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short- and long-term disability programs
Life and accidental death and dismemberment insurance
EAP services include wellness plans, estate planning, financial counseling and more
holiday gift