Sales Advocate PT - NM 630

Cricket Wireless•Albuquerque, NM

9d•Onsite

About The Position

Talk4less Wireless, an authorized Cricket Wireless dealer, is seeking a goal-oriented and customer-focused Sales Advocate for its Albuquerque store. The role focuses on selling wireless phones, service plans, and accessories while providing outstanding service and supporting customer retention. The ideal candidate is motivated, confident, competitive, honest, coachable, and comfortable working in a fast-paced sales environment. Team members learn and share best practices with peers and store leaders, balance customer experience with performance goals, and may participate in outside sales events or promotions. The position also includes store operations, administrative tasks, merchandising, and opening and closing duties. The listed salary range is $13.50–$14.50.

Requirements

High school diploma, GED, or equivalent experience.
One year of retail sales or customer service experience.
Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
Willingness to work flexible hours, weekends, and holidays at various locations.

Nice To Haves

Wireless sales experience; experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, or Cricket is preferred but not required.
Management experience is preferred for advancement into store management or ownership, but is not required.

Responsibilities

Greet customers in a friendly and timely manner and help create a positive work environment.
Learn and stay current on promotions, price changes, and policy updates.
Complete administrative and operational tasks, including filing paperwork and forms and communicating with management to resolve issues.
Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
Manage time effectively, arrive on time, prepare the store for opening, close the store properly, and secure sensitive items.
Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
Provide outstanding customer service with the goal of retaining and gaining customers.
Participate in outside sales events or promotions.
Work alongside peers and store leaders, sharing and learning best practices while serving customers and resolving issues.
Balance customer experience with performance goals.