Sales Advocate FT - GA 479

Cricket Wireless•Cartersville, GA

4d•$14 - $15•Onsite

About The Position

Talk4less Wireless is an authorized Cricket Wireless dealer that helps bring the AT&T brand to life. The company emphasizes marketing, its sales process, and customer service engagement. It seeks motivated, coachable sales representatives who prioritize customer service and retention and can contribute to a fast-paced retail sales environment. The Sales Advocate sells wireless phones, service plans, and accessories, while helping customers and supporting store operations.

Requirements

High school diploma/GED or equivalent experience.
One year of retail sales or customer service experience.
Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
Willingness to work alongside peers and store leaders and learn and share best practices.
Ability to work flexible hours, weekends, and holidays at various locations.

Nice To Haves

Wireless sales experience, including experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, or Cricket.
Management experience, preferred for advancement into store management or ownership.

Responsibilities

Greet customers in a friendly and timely manner and create a positive work environment.
Learn new promotions, price changes, and policy updates proactively.
Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
Arrive on time, prepare the store to open, close it properly, and secure sensitive items.
Connect with customers in an authentic, engaging manner and advocate for their needs.
Work with peers and store leaders, sharing and learning best practices while serving customers and resolving issues.
Balance the customer experience with performance goals.
Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
Provide outstanding service to retain existing customers and gain new ones.
Participate in outside sales events or promotions.
Work flexible hours, including weekends and holidays, and at various locations.