Sales Advisor, RTW - Tom Ford DSA, Bergdorf Goodman
About The Position
The Sales Advisor delivers an exceptional client experience while driving individual and team sales performance. The role combines product knowledge with consultative selling to exceed customer expectations and build long-term relationships. The advisor engages clients in a welcoming environment, uses clienteling tools and technology to expand business opportunities, and promotes loyalty programs. The role also supports operational excellence by maintaining visual standards, ensuring audit compliance, and adapting to changing business needs. As a Designer Selling Associate (DSA) for the Tom Ford boutique or area, the advisor maintains and re-merchandises the space, reports monthly brand sales figures to vendor representatives and the Selling Manager, and helps plan and execute trunk shows and special events. The DSA coordinates special orders and reserves, builds partnerships with Personal Shoppers and store associates to promote out-of-home-base selling, facilitates product knowledge training, and regularly shares consumer feedback with the buyer and vendor. The DSA is expected to remain in the role for at least one year and contribute 15–20% of the brand’s total business through personal sales and partnerships throughout the store.
Requirements
- Commission sales experience.
- Previous retail experience.
- Motivated and results-driven mindset.
- Strong attention to detail.
- Ability to stand, bend, lift, and climb stairs.
- Availability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
- Commitment to remain in the DSA role for a minimum of one year.
Responsibilities
- Greet and approach customers to create a welcoming environment.
- Recommend merchandise based on product knowledge and customer preferences.
- Follow up on customer requests and commitments.
- Use clienteling tools to communicate with customers and expand business.
- Advise customers of the benefits of the InCircle program.
- Develop long-term customer relationships.
- Maintain visual and merchandise presentation standards on the selling floor.
- Ensure audit compliance.
- Adapt to changing business needs.
- Maintain and re-merchandise the boutique or area.
- Report vendor-specific monthly sales figures in a timely manner to the designated vendor representative and Selling Manager.
- Participate in planning and executing trunk shows and special events in partnership with direct and store leadership.
- Coordinate special orders and reserves with the buyer, vendor, and sales associates.
- Develop partnerships with Personal Shoppers and other store associates to promote out-of-home-base selling.
- Host or facilitate product knowledge training for store associates.
- Provide consistent consumer feedback to the buyer and vendor.
- Contribute 15–20% of the brand’s total business through personal sales and out-of-home-base partnerships throughout the store.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
