Sales Advisor, RTW - Fendi DSA, Bergdorf Goodman
About The Position
As a Sales Advisor, you are responsible for delivering an exceptional client experience while driving individual and team sales performance. The role combines expert product knowledge with a consultative selling approach to exceed customer expectations and build long-term relationships. The Sales Advisor engages clients in a welcoming environment, uses clienteling tools and technology to expand business opportunities, promotes loyalty programs, and supports operational excellence by maintaining visual standards and ensuring compliance. As a Direct Selling Associate (DSA) for Fendi, the role also includes maintaining and re-merchandising the boutique or area; reporting vendor-specific monthly sales figures; helping plan and execute trunk shows and special events; coordinating special orders and reserves; building partnerships with Personal Shoppers and other store associates to promote out-of-home-base selling; facilitating product knowledge training; and regularly sharing consumer feedback with the buyer and vendor. The DSA is expected to remain in the role for at least one year and contribute 15–20% of the brand’s total business through personal sales and out-of-home-base partnerships.
Requirements
- Motivated and results-driven mindset.
- Strong attention to detail.
- Commission sales experience.
- Previous retail experience.
- Ability to stand, bend, lift, and climb stairs.
- Availability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Responsibilities
- Greet and approach customers to create a welcoming environment.
- Recommend merchandise based on product knowledge and customer preferences.
- Follow up on customer requests and commitments.
- Use available clienteling tools to communicate with customers and expand business.
- Advise customers of the benefits of the InCircle program.
- Develop long-term customer relationships.
- Maintain visual and merchandise presentation standards on the selling floor.
- Ensure audit compliance.
- Adapt to the changing needs of the business.
- Regularly maintain and re-merchandise the boutique or area.
- Report vendor-specific monthly sales figures promptly to the designated vendor representative and Selling Manager.
- Participate in planning and executing trunk shows and special events in partnership with direct and store leadership.
- Coordinate special orders and reserves with the buyer, vendor, and sales associates.
- Develop partnerships with Personal Shoppers and other store associates to promote out-of-home-base selling.
- Host or facilitate product knowledge training for store associates.
- Provide consistent consumer feedback to the buyer and vendor.
- Remain in the DSA role for a minimum of one year to demonstrate measurable business-driving capabilities.
- Contribute 15–20% of the brand’s total business through personal sales and out-of-home-base partnerships.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
