Sales Advisor

Toyota of Cedar Park Keating•Cedar Park, TX

5d•Onsite

About The Position

Toyota of Cedar Park is seeking a Sales Advisor to guide customers through the vehicle sales process, from identifying their needs to demonstrating suitable vehicles and completing sales. The role includes prospecting and contacting customers, maintaining appointment and owner follow-up systems, explaining vehicle features and paperwork, and staying knowledgeable about available vehicles. Sales Advisors are expected to maintain sales certification and quotas, review sales performance, attend training and meetings, and report objectives and planned activities to the Sales Manager. This non-exempt position has no supervisory responsibility. The role typically involves 50–60 hours per week on a rotating schedule between 8:30 a.m. and 9:00 p.m., including weekends and holidays. Work is primarily at the dealership, with time outdoors on the lot in varying weather. Test drives are common and may occur in low light or adverse weather. The environment can include noise, odors, high activity, competition, and aggressive sales goals. Occasional extended travel beyond test-drive areas is required. Applicants must be willing to complete a drug screen and background check before employment.

Requirements

Experience in customer-facing roles such as sales, retail, service, or a similar field is preferred.
High level of dependability and confidentiality.
High school diploma or GED.
Four years of clear driving record, with no previous DUI history or moving violations.
No prior criminal history.
Valid driver's license.
Access to reliable transportation.
Successful selling skills.
Self-confidence.
Ethical conduct.
Professional personal appearance.
Excellent communication skills.
Ability to discuss technical details.
Punctuality.
Ability to work well in a metrics-based environment.
Willingness to submit to a drug screen and background check before employment.

Nice To Haves

Experience in customer-facing roles such as sales, retail, service, or a similar field.

Responsibilities

Actively prospect for potential buyers through referrals and outreach.
Approach and assist customers who enter the dealership lot.
Determine customer needs by listening and asking questions.
Conduct vehicle walk-arounds and test drives, demonstrating features of suitable automobiles.
Close automotive sales effectively.
Ensure customers understand vehicle operating features and sales paperwork.
Follow through on sales commitments to customers.
Maintain an owner follow-up system to encourage repeat business and referrals.
Maintain sales certification and meet the dealership’s established sales quota.
Report objectives, reviews, analyses, and planned activities to the Sales Manager.
Attend training and sales meetings offered by sales managers, the dealership, and manufacturers.
Review sales statistics and actions to improve time use, planning, and sales performance.
Maintain a professional appearance and uniform.
Organize and maintain appointment systems, capture data, and contact new and existing customers.
Stay informed about vehicles for sale and answer questions about product features.