Sales Advisor - Nalley Volkswagen

Asbury Automotive • Alpharetta, GA

1d

About The Position

The Sales Consultant’s primary role is to respond to customers who inquire about advertised vehicles online by phone and email, as well as work with customers who visit the store. The role guides customers through the buying process from initial contact through the final sale. Sales Advisors use the Asbury selling process to identify customer needs, provide vehicle and pricing information, arrange and confirm appointments, conduct test drives and walk-arounds, and follow up to support repeat business and referrals.

Requirements

• Motivation to be successful.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Must be at least 18 years old.
• Must have a valid driver’s license.
• Must pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience.
• Customer service, call center, or business development experience.
• Experience using and maintaining a customer relationship management database.
• Bilingual ability.
• Self-motivation and ability to work as part of a team.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers and develop a base of referrals and customer relationships.
• Respond to internet leads within the store’s required time and email product information with pricing.
• Answer sales phone calls and set customer appointments.
• Confirm customer appointments.
• Make outbound calls to follow up on inquiries, post-sale needs, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Guide customers through the buying process from start to finish.
• Maintain professional business attire and appearance.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Deferred Holiday Pay Match.
• Paid training.
• Stock awards for eligible management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings accounts.
• Flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Digital career path tool and continuous training.
• Professional growth and development opportunities.
• Student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Paid volunteer hours through community service initiatives.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed