Sales Advisor - MarketFair

Warby Parker•Princeton, NJ

About The Position

Warby Parker is seeking a Sales Advisor to provide excellent service to customers in its retail locations. Advisors contribute to the company's success through customer interactions, process improvement ideas, and special projects. The role involves representing Warby Parker's values and brand, creating a positive glasses-shopping experience, sharing product knowledge and style advice, and supporting an inclusive environment for customers and colleagues.

Requirements

  • Excited to work and learn at a fast-paced, high-growth company.
  • Customer-facing experience in a service-minded environment.
  • Proactive, adaptable problem-solver who responds quickly to unexpected situations.
  • Positive team player who leads by example.
  • Able to communicate effectively with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interested in fashion and technology.
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

  • Communicate Warby Parker's values and brand philosophy on the sales floor.
  • Deliver excellent customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate and respond to the needs of customers and team members.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health, vision, and dental insurance for full-time employees.
  • Life and AD&D insurance for full-time employees.
  • Paid sick leave.
  • Paid holidays and vacation days for full-time employees, subject to applicable location-specific terms.
  • Retirement savings plan (401(k)) for full-time employees.
  • Parental leave, including for non-birthing parents, for full-time employees.
  • Short-term disability for full-time employees.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program (EAP).
  • Bereavement support for full-time employees.
  • Optical education reimbursement for full-time employees.
  • Free eyewear.
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