Sales Advisor (16h) - Rome

ALOHAS • Rome, ME

11d • Onsite

About The Position

ALOHAS is a Spanish fashion start-up focused on producing only what customers order, with an emphasis on conscious fashion, avoiding overproduction and waste, and creating products made to last.

The part-time Sales Advisor will join the opening team of ALOHAS’s new Rome store, working 16 hours per week and supporting the store during busy periods, mainly weekends and peak days. The role delivers memorable customer experiences, represents the brand and its values, builds customer loyalty, and contributes to the store’s commercial success.

The Sales Advisor will provide tailored service, use clienteling tools to capture preferences and maintain customer relationships, support online and in-store shopping, handle questions and returns, and help achieve sales targets. The role also contributes to daily store operations, including maintaining store presentation, replenishing stock, assisting with inventories, and collaborating with teammates. The position is offered under the CCNL Terziario, Distribuzione e Servizi, with a start date of December 2026 and training before the store opening.

Requirements

• Previous experience in retail or customer-facing roles.
• A natural sales mindset and genuine passion for clients.
• Fluency in English and Italian.
• Availability to work weekends and peak days.
• A proactive, solution-oriented approach and eagerness to learn.
• High integrity, motivation, and team spirit.

Nice To Haves

• Previous experience in fashion retail.
• Fluency in Spanish or another language.
• Experience with clienteling or CRM tools.

Responsibilities

• Represent ALOHAS with energy and professionalism and communicate the brand’s values, story, products, sustainability commitments, and updates.
• Keep the store clean, organized, and aligned with visual standards.
• Provide tailored customer service that builds trust and long-term relationships.
• Use clienteling tools to record customer preferences, follow up after visits, suggest products, and support customer retention.
• Engage customers to improve conversion and satisfaction, and handle questions, returns, and service situations efficiently and carefully.
• Support a seamless shopping experience across online and offline channels.
• Work toward and exceed sales targets, understand store KPIs, and take ownership of individual contributions to performance.
• Use the clienteling system to drive results and nurture customer relationships.
• Support operational tasks that ensure smooth daily store operations.
• Identify opportunities to improve results, suggest ideas, and take action when needed.
• Monitor after-sales activity to support customer satisfaction and loyalty.
• Foster a positive, collaborative team spirit; communicate with teammates and management; and share feedback and knowledge.
• Assist with stock replenishment and inventories as needed.

Benefits

• Opportunity to help open a new store and build the team from scratch.
• A culture based on freedom, responsibility, trust, autonomy, accountability, and mutual respect.
• Exclusive discounts for employees, family, and friends.
• Constructive feedback, ongoing learning, and support for professional growth.
• Support for family-life balance, parenthood, gender equality, and diversity.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed