Sales Advisor - Polaris

Warby Parker•Columbus, OH

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to help deliver excellent service to customers. Sales Advisors support retail locations and contribute to the company’s success through customer interactions, process ideas and improvements, and special projects. They represent Warby Parker’s values and brand, provide customers with a positive glasses-shopping experience, and help create an inclusive environment for customers and colleagues.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to work and learn in a fast-paced, high-growth company.
  • Proactive, adaptable problem-solving skills, including responding quickly to unexpected situations.
  • Positive team-player approach and ability to lead by example.
  • Ability to communicate effectively with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.
  • Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Provide excellent service to customers.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of the team and customers and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Employee Assistance Program (EAP)
  • Employee Stock Purchase Plan
  • Free eyewear
  • Paid sick leave
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